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Instructions on the right to withdraw from the contract


1. The right to withdraw from the contract

1.1 You have the right to withdraw from this contract as a consumer within 14 days without giving a reason.

1.2 You have the right to withdraw from the contract without giving a reason within 14 days from the day following the day of concluding the contract and in the case of concluding a purchase contract, when you or a third party designated by you (other than the carrier) will take over the goods. For goods delivered in parts, the acceptance of the last delivery is calculated, for regular repeated delivery, the acceptance of the first delivery of goods is calculated.

1.3 For the purposes of exercising the right to withdraw from the contract, you must inform Anna Jedličková, with its registered office at Nekázanka 19, 110 00 Prague, identification number: 04639065, in the form of a unilateral legal action (for example, by letter sent through the postal service provider). You can use the attached sample form to withdraw from the contract, but it is not your responsibility.

1.4 In order to comply with the deadline for withdrawal from this contract, it is sufficient to send the withdrawal from the contract before the expiration of the relevant period.


2. Consequences of withdrawal from the contract

2.1 If you withdraw from this contract, we will reimburse you without undue delay, no later than 14 days from the date of your notice of withdrawal, of all payments we have received from you, including delivery costs (excluding additional costs incurred as a result of Your chosen method of delivery, which is different from the cheapest standard delivery method we offer). We will use the same means of payment you used to make the initial transaction for refunds, unless you have explicitly stated otherwise. In no case will you incur additional costs. We will not refund your payment until we have received the returned goods or if you prove that you sent the goods back, whichever comes first.

2.2 You will bear the direct costs associated with returning the goods. You are only responsible for the reduction in the value of the goods as a result of handling the goods in a manner other than that which is necessary to become familiar with the nature and properties of the goods, including their functionality. We are entitled to unilaterally set off the right to compensation for damage for the value of the goods against your right to a refund of the purchase price.

2.3 If you have requested the provision of services during the withdrawal period, you will pay us an amount proportional to the scope of the services provided until you have informed us of the withdrawal, compared to the total scope of services specified in the contract.

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